退款政策
Return Policy
1 Returns for Customer Convenience
Returns are accepted if shipped back within 14 days of delivery.
・Conditions: Items must be in their original, unworn condition with all tags attached.
・Costs: Customers are responsible for all return shipping costs. Original shipping fees and prepaid customs duties (DDP) are non-refundable.
2 Defective Items
For items with quality issues, we will provide a fair solution, such as a replacement or refund, based on the specific case.
Please contact us within 7 days of arrival and include photos showing the defect.
退貨政策
1 因顧客個人因素退貨
商品送達後14天內寄回,即可受理退貨。
・退貨條件:商品必須保持原始、未穿著的狀態,並保留所有原裝吊牌。
・相關費用:所有退貨運費均由顧客自行負擔。原訂單的運費以及預付關稅(DDP)恕不退還。
2 瑕疵商品
若商品存在品質問題,我們將根據實際情況提供適當的處理方案,例如更換商品或退款。
請於收到商品後7天內聯絡我們,並附上能夠清楚顯示瑕疵部位的照片。